Category Archives: IT 206

IT 206 Week 9 Final Project Common Microsoft Office Errors Presentation

Click Below URL to Purchase Homework

https://www.homeworkbasket.com/IT-206/IT-206-Week-9-Final-Project-Common-Microsoft-Office-Errors-Presentation

IT 206 Week 9 Final Project Common Microsoft Office Errors Presentation

Create an application support checklist for each Microsoft® Office application (Microsoft® Word, Microsoft® Excel®, Microsoft® Access®, Microsoft® PowerPoint®, and Microsoft® Outlook®) using the information accumulated from your individual assignments from Weeks One through Nine. For each application, identify common user errors as well as provide a step-by-step strategy to diagnose and troubleshoot such problems for users at beginning and intermediate skill levels. Each application support checklist must include the following:

o    Summary of the application

o    Five common errors for each application

o    Strategies used to diagnose the errors for an array of different audiences

o    Proposed support tactics to resolve the errors for different audiences

Create and submit a 10- to 15-slide Microsoft® PowerPoint® presentation to summarize your findings. The slideshow should resemble an actual presentation that could be used for training application support staff.

Format your paper according to APA standards.

For More Homework Goto 

http://www.homeworkbasket.com

IT 206 Week 9 Capstone DQ

Click Below URL to Purchase Homework

https://www.homeworkbasket.com/IT-206/IT-206-Week-9-capstone-DQ

IT 206 Week 9 capstone DQ

Create a draft of an application support checklist for Outlook®. You should first identify and diagnose five frequent errors in Outlook®. Each error must then offer possible diagnosing strategies and troubleshooting tactics. Provide an alternative support approach for each error for customers who might be at a lower skill level.

For More Homework Goto 

http://www.homeworkbasket.com

IT 206 Week 8 Individual Assignment Microsoft Power Point Exercise

Click Below URL to Purchase Homework

https://www.homeworkbasket.com/IT-206/IT-206-Week-8-Individual-Assignment-Microsoft-Power-Point-Exercise

IT 206 Week 8 Individual Assignment Microsoft Power Point Exercise

Complete the following tasks using Microsoft® PowerPoint®:

o   Create a Microsoft® PowerPoint® presentation with at least six slides.

o   Make the topic of the presentation on how a support desk can communicate effectively with customers.

o   Create a master slide with a logo, footer, and font.

o   Add notes to each slide.

o   Insert a graphic or picture.

o   Implement a background.

o   Place a text box in the title slide with your name.

o   Insert transitions for each slide.

o   Adjust text alignment in the title slide so it is centered.

o   Insert an organizational chart.

Read the following scenarios:

You are working at a support desk for a company providing onsite and telephone support to customers with Microsoft® PowerPoint® questions. On this particular day, you are presented with the following three situations:

Situation 1: Susan, a pharmaceutical representative, must create a presentation about a new drug recently approved by the FDA. She wants to know the main functions of Microsoft® PowerPoint®. Susan’s gathered data includes graphs, videos, and statistics of the new drug.

Situation 2: The training department from a local electronics store provides presentations to newly hired employees about the company and its operations. There are four different presentations created by four different people. The training supervisor wants to unify all four presentations into one without manually manipulating each slide.

Situation 3: Tim, a college sophomore, is having trouble with a Microsoft® PowerPoint® presentation he e-mailed to himself from the library’s computer. When he executes the presentation, the slides change too fast, the font changes, and the audio from each transition does not match. Tim wants to know why this has happened and what can fix it.

Write a 1-page response for each of the three situations. Include the following in each response:

Identify a general approach for facilitating the customer over the telephone. What are possible challenges in the given situation? What strategies would help you overcome the challenges?

If causes to the problem or question described by the customer are unclear in the situation, explain how you would further diagnose the problem or question.

Once the causes are identified, describe a step-by-step troubleshooting process to help the customer complete the task.

If the customer has problems understanding or following your instructions, briefly explain an alternative solution.

For More Homework Goto 

http://www.homeworkbasket.com

IT 206 Week 8 CheckPoint Pitfalls To A Presentation

Click Below URL to Purchase Homework

https://www.homeworkbasket.com/IT-206/IT-206-Week-8-CheckPoint-Pitfalls-to-a-Presentation

IT 206 Week 8 CheckPoint Pitfalls to a Presentation

Write a 200- to 300-word response that explains the following: Based on the article by Fontana (2008), what is the motivation for the pptPlex prototype Microsoft® is trying to implement in Microsoft® PowerPoint®? How might this affect existing Microsoft® PowerPoint® users and the level of support required by the software? Explain your answer.

For More Homework Goto 

http://www.homeworkbasket.com

IT 206 Week 7 DQ 2

Click Below URL to Purchase Homework

https://www.homeworkbasket.com/IT-206/IT-206-Week-7-DQ-2

IT 206 Week 7 DQ 2

Microsoft® PowerPoint® provides features that assist developing various presentation styles. What are two features that must be used cautiously when creating a business presentation? What effect do these features have on an audience? Explain your answer.

For More Homework Goto 

http://www.homeworkbasket.com

IT 206 Week 7 CheckPoint Other Uses For PowerPoint

Click Below URL to Purchase Homework

https://www.homeworkbasket.com/IT-206/IT-206-Week-7-CheckPoint-Other-Uses-for-PowerPoint

IT 206 Week 7 CheckPoint Other Uses for PowerPoint

Write a 200- to 300-word response that answers the following questions: In his article from Computer Act!ve, Stevenson (2008) introduces an alternative use for Microsoft® PowerPoint®. List and explain the five steps to creating a basic Microsoft® PowerPoint® presentation. How would these steps differ if the presentation had a business orientation? What features should be emphasized and why?

For More Homework Goto 

http://www.homeworkbasket.com

IT 206 Week 6 Individual Assignment Microsoft Access Exercise

Click Below URL to Purchase Homework

https://www.homeworkbasket.com/IT-206/IT-206-Week-6-Individual-Assignment-Microsoft-Access-Exercise

IT 206 Week 6 Individual Assignment Microsoft Access Exercise

Complete the following tasks using Microsoft® Access®:

o  Create a database consisting of two tables.

o  Name both tables.

o  Create fields for each table. The first table must contain the following fields:

   Student ID number,First name,Last name,Gender,Phone number,Address,Major,Minor

   The second table must contain the following fields:

   Student ID number, Course, Letter grade

o    Establish a primary key for each table.

o    Create a relationship between the two tables.

o    Set appropriate properties for all fields.

o    Enter at least five mock student records in the first table. In the second table, enter at least three courses for each student listed in the first table.

o    Create a report containing student ID numbers, first names, last names, courses, and letter grades for all students.

o    Create a query to search for students who received an A in a course. Display student ID number, first name, and last name in the query.

Read the following scenarios:

You are working at a support desk for a company providing onsite and telephone support to customers with Microsoft® Access® questions. On this particular day, you are presented with the following three situations:

Situation 1: Jack, a veterinarian, has experienced tremendous growth within his business. All animal records are shelved in folders and are sorted alphabetically by the owner’s name. Jack is ready to rid himself of the time and space these files take and has inquired about Microsoft® Access®. He wants to know about the key functions of using Microsoft® Access® and how a table, query, primary key, and a report are important to his database needs.

Situation 2: Frank has created a database to inventory his customers’ past due accounts to ensure that he receives payment. He has created two tables: one for customer demographics, and the other for the type of service rendered. When he creates a report, the customers’ demographics are all that show and not the amount that is past due.

Situation 3: Stephanie has been using a Microsoft® Access® database and queries to track her commemorative plate collection. She recently discovered that her plates have serial numbers and decided to record these within her database. When she replaced each plate’s ID with the appropriate serial number, she was unable to use her queries. She wants to know why this has happened. Stephanie also wants to know if each serial number is unique or similar to the assigned ID number she has used in the past.

Write a 1-page response for each of the three situations. Include the following items in each response:

Identify a general approach for facilitating the customer over the telephone. What are possible challenges in the given situation? What strategies would help you overcome the challenges?

If causes to the problem or question described by the customer are unclear in the situation, explain how you would further diagnose the problem or question.

Once the causes are identified, describe a step-by-step troubleshooting process to help the customer complete the task.

If the customer has problems understanding your instructions, briefly explain an alternative solution.

For More Homework Goto 

http://www.homeworkbasket.com

IT 206 Week 6 CheckPoint Analyzing Data

Click Below URL to Purchase Homework

https://www.homeworkbasket.com/IT-206/IT-206-Week-6-CheckPoint-Analyzing-Data

IT 206 Week 6 CheckPoint Analyzing Data

Write a 200- to 300-word response that answers the following questions: Based on the article by Samuels and Wood (2007), what are the five basic steps required for analyzing data using Microsoft® Access®? How could these steps help you diagnose and troubleshoot Microsoft® Access® errors? Which of the five steps presents the greatest possibility for user error and why? Explain your answer.

For More Homework Goto 

http://www.homeworkbasket.com

IT 206 Week 5 DQ 2

Click Below URL to Purchase Homework

https://www.homeworkbasket.com/IT-206/IT-206-Week-5-DQ-2

IT 206 Week 5 DQ 2

Micosoft® Access® is often more efficient than Microsoft® Excel® when constructing databases. Explain why a customer using Microsoft® Excel® may want to use Microsoft® Access® as an alternative. How would you explain usage of data between both applications to users?

For More Homework Goto 

http://www.homeworkbasket.com